Effective March 1, 2024
Welcome to JoyLand club.
Your privacy is critically important to us, and we are committed to being transparent about how we collect, use, and share your personal information. This Privacy Policy outlines our practices concerning information collected from visitors and users of our website.
Information Collection and Use
When you visit JoyLand club Playground, we may collect the following types of information:
Personal Identification Information: This may include, but is not limited to, your name, email address, and phone number. We collect this information when you provide it to us directly, such as when you sign a liability waiver, place an order, or contact us for inquiries.
Web Analytics and Cookies: We use Google Analytics, Google Ads, and Facebook Pixel to collect data about your interactions with our website. This may include pages you visit, the time spent on those pages, and the actions you take. This data helps us improve our website and tailor our marketing efforts.
How We Use Your Information
The information we collect is used in various ways:
To provide and maintain our services.
To improve and personalize your experience in the store kiosk that allow you to purchase tickets.
To understand how our website is used, aiding us in improving user experience.
For marketing purposes, including email and SMS marketing, with explicit opt-in consent from you.
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other relevant information.
Consent for Marketing
We collect explicit opt-in consent for email and SMS marketing. You have the right to withdraw your consent at any time by contacting us or using the unsubscribe options provided in our communications.
Statement of Non-Sharing for Mobile Numbers, Message Frequency, and Data Rates Disclosure:
This statement outlines our practices regarding the collection, usage, and disclosure of mobile numbers, message frequency, and the associated costs related to messaging services. Please read this statement carefully to understand how we handle this information.
Collection and Usage of Mobile Numbers:
When you provide us with your mobile number, either through our website, mobile application, or any other means, we will only use it for the specific purposes outlined in this privacy policy. We collect mobile numbers solely to facilitate communication with you, such as sending important updates, notifications, promotional offers, and other relevant information related to our products or services.
Sharing of Mobile Numbers:
We do not share your mobile number with any third parties without your explicit consent, except in the following circumstances:
If required by law, legal process, or government request, we may be obligated to disclose your mobile number.
In case of a merger, acquisition, or any other change in ownership, your mobile number may be transferred to the new entity, but we will notify you beforehand and provide options to opt out if desired.
Message Frequency:
By providing your mobile number and opting in to receive messages from us, you consent to receive periodic communications via text messages or other messaging platforms. The frequency of these messages will vary depending on the nature of the information being sent, such as transactional messages, promotional offers, or service updates. While we strive to maintain a reasonable message frequency, please note that it may vary and you can always opt out of receiving messages by following the instructions provided in the messages or by contacting us directly.
Message and Data Rates:
Standard message and data rates may apply when you receive text messages or other communications from us. These rates are determined by your mobile service provider and are beyond our control. We are not responsible for any charges or fees incurred as a result of receiving messages from us. We recommend checking with your mobile service provider for details on any applicable charges.
Data Sharing and Security
We value your privacy and will not sell or share your personal information with third parties except as necessary to provide our services, comply with the law, or protect our rights.
We implement a variety of security measures to maintain the safety of your personal information.
Third-Party Services
Our website uses third-party services such as Google Analytics, Google Ads, and Facebook Pixel. These services may collect information used to identify you. This Privacy Policy does not cover the practices of third parties. We encourage you to review the privacy policies of any third-party services you interact with.
Your Rights
You have the right to access, correct, or delete your personal information. If you would like to exercise these rights, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our website you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we share your data
Visitor comments may be checked through an automated spam detection service.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@joyland-group.com